- Launch of commemorative cookbook Recipe Retrospective.
- Established MindCare, a mental health division that aims to respond to the increasing needs for community mental health support.
- Temasek Cares KIDS 0-3 Centre, in partnership with Temasek Cares and KK Women's and Children's Hospital, began operations.
- Published Learning by Doing: Involving Children in Social Practice, one of the first literatures in Singapore consolidating best social work practices for working with children in Singapore.
- Mr Isaac Teo Lai Huat, Cnetre Manager at Transition Plus+, received the Promising Social Worker Award.
- Opened Family Services @ Teck Ghee.
- The Ang Mo Kio Family Service Centres underwent corporatisation and is henceforth known as AMKFSC Community Services Ltd.
- Family Services @ Yio Chu Kang began operations.
- Ms Lee Sin Yan, assistant senior social worker at Cheng San Family Service Centre, received the Promising Social Worker Award.
- First AMKFSC-UniSIM Symposium saw a turnout of more than 300 social service practitioners.
- Punggol Family Service Centre began operations.
- Ms Yogeswari Munisamy, Principal Social Worker at The Ang Mo Kio Family Service Centres, received the Outstanding Social Worker Award.
- Established Tranition Plus+ to serve low-income and multi-stressed families living in interim rental housing.
- Nexus Family Resource Centre (FRC) began operations at Changi Prison Link Complex.
- Mr Mohd Fareez Bin Mohd Fahmy, Centre Manager at Nexus Family Resource Centre, received the Promising Social Worker Award.
- Initiated the Bakery Hearts programme, which aims to support women from low-income families, who face chronic difficulties in gaining employment.
- Mr Chua Wei Bin, Centre Head of Cheng San Family Service Centre, received the Promising Social Worker Award.
- Launched COMNET Senior Services to support vulnerable and socially-isolated seniors living in the Ang Mo Kio, Sin Ming and Bishan area
- Youth Infinity, our youth work-specialised centre, began operations to reach out and engage at-risk youths between the ages of 11 and 21.
- Government appointed six agencies in Singapore, including AMKFSC, to run the Healthy Start Programme, targeted at high-risk and dysfunctional families with infants and children between the ages of zero and six.
- Opened our third branch, Sengkang Family Service Centre.
- Renamed The Ang Mo Kio Family Service Centres.
- Opened our second branch, Cheng San Family Service Centre.
- Launched Before and After School Individualised Care (BASIC) to provide supervised care for latchkey children between the ages of seven and 14.
- Registered as an autonomous organisation, under the societies act with its first indepent volunteer magement committee.
- Singapore's one-stop family service centre. Ang Mo Kio Social Service Centre, was established to help resistents who are facing psycholosocial mind and financial issues. Served as a national Model for subsequent Family Service Centres across Singapore.